Awards Won
- Marriott Guest Focus award 1996
- Marriott Overall Guest Satisfaction Award 1999
- Marriott renovation excellence award 2017
- Marriott Westin Opening of the Year 2022
- Marriott Tribute Portfolio Opening of the Year 2023- Tremont House Galveston
- JW Marriott Jr. Guest Experience Award 2023 – Tremont House Galveston
- Westin Southlake #1 in GSS for all Westins in the United States for 2023
- Company celebrates 35 years in business 2024
- Marriott Bonvoy Loyalty Luminary Award Winner- Harrell Hospitality 2024
- JW Marriott Jr. Guest Experience Award Winner 2024
- F&B Excellence Award Winner 2024- Harrell Hospitality
- Westin Brand GM of the year 2024 Globally
- The Westin Dallas Southlake named in top 50 Hotels by Culture Map
The WESTIN SOUTHLAKE
- #3 in ITR (Intent to Recommend) in the U.S. (2025)
- #1 in ITR (Intent to Recommend) in the world (2024)
- #1 in Guest Service in the U.S. and Canada (2023, 2024)
- #1 in Cleanliness in the U.S. and Canada (2023, 2024)
- #1 in Maintenance in the U.S. and Canada (2023, 2024)
- #1 in Food & Beverage in the U.S. and Canada (2023, 2024)
- Hotel of the Year – Marriott Bonvoy (2024)
- Full-Service Hotel of the Year – Marriott International (2024)
- Full-Service General Manager of the Year, Volkan Tekinkoc – Marriott International (2023)
- Connector of the Year, Marwan Alaref, Marriott Bonvoy (2023)
- Hotel Opening of the Year – Distinctive & Luxury Category – Marriott International (2022)